Plans
- Start free
Free
US$0/month
Instagram, Messenger or TikTokInstagram, Messenger or TikTokFor trying Otobiz, then upgrade
- US$1 a month, about 50 AI actions
- Answers in any language
- 1,000 messages a month
Growth
For growing teams running ads
US$79/monthUS$948 a year
US$99 if paid monthly10 channels
website chat, email, WhatsApp, Telegram, Google reviews, Slack, Instagram, Messenger, TikTok, YouTube, X, LinkedIn, Threads, Reddit (paused by Reddit) and Bluesky+9
- Unlimited messages, automations & team
- 500 AI actions a month, then AI pauses or US$0.02 a reply, your choice
- Answers in any language
What's included
- Posting unlimited posts
- WhatsApp Business API, Meta templates
- Campaigns broadcasts, sequences
- Ads click-to-WhatsApp tracking
- App integrations Sheets, CRM, Zapier
Business
Most popular
For online stores and busy teams
US$149/monthUS$1,788 a year
US$199 if paid monthly25 channels
website chat, email, WhatsApp, Telegram, Google reviews, Slack, Instagram, Messenger, TikTok, YouTube, X, LinkedIn, Threads, Reddit (paused by Reddit) and Bluesky+9
- Unlimited messages, automations & team
- 1,250 AI actions a month, then AI pauses or US$0.02 a reply, your choice
- Answers in any language
Everything in Growth, plus:
- Store integrations Salla, Zid, Shopify
- Orders in the chat cart and checkout in WhatsApp
- Payments payment links and deposits
Enterprise
For restaurant, clinic and retail groups
US$299/monthUS$3,588 a year
US$399 if paid monthly50 channels
website chat, email, WhatsApp, Telegram, Google reviews, Slack, Instagram, Messenger, TikTok, YouTube, X, LinkedIn, Threads, Reddit (paused by Reddit) and Bluesky+9
- Unlimited messages, automations & team
- 2,500 AI actions a month, then AI pauses or US$0.02 a reply, your choice
- Answers in any language
Everything in Business, plus:
- Branches AI, hours and QR links per branch
- Branch staff each sees only their branch
- Custom integrations your own systems
- Priority support
Essential
For creators selling on social
US$19/monthUS$228 a year
US$29 if paid monthly2 social channels
Instagram, Messenger, TikTok, YouTube, X, LinkedIn, Threads, Reddit (paused by Reddit) and Bluesky+3
- Unlimited messages, comment-to-DM & team
- 100 AI actions a month, then AI pauses or US$0.02 a reply, your choice
- Answers in any language
What's included
- Posting unlimited posts
- No Powered by Otobiz line
Pro
Best for creators
For creators and shops on WhatsApp
US$39/monthUS$468 a year
US$49 if paid monthly4 channels
WhatsApp, Telegram, Google reviews, Slack, Instagram, Messenger, TikTok, YouTube, X, LinkedIn, Threads, Reddit (paused by Reddit) and Bluesky+7
- Unlimited messages, comment-to-DM & team
- 250 AI actions a month, then AI pauses or US$0.02 a reply, your choice
- Answers in any language
Everything in Essential, plus:
- WhatsApp Business API, Meta templates
- Campaigns broadcasts, sequences
- No markup on Meta fees
Growth
For growing teams running ads
US$79/monthUS$948 a year
US$99 if paid monthly10 channels
website chat, email, WhatsApp, Telegram, Google reviews, Slack, Instagram, Messenger, TikTok, YouTube, X, LinkedIn, Threads, Reddit (paused by Reddit) and Bluesky+9
- Unlimited messages, comment-to-DM & team
- 500 AI actions a month, then AI pauses or US$0.02 a reply, your choice
- Answers in any language
Everything in Pro, plus:
- Ads click-to-WhatsApp tracking
- App integrations Sheets, CRM, Zapier
Custom
From US$999 a month
Over 50 channels, many brands, or done for you.
WhatsApp us
Compare plans
| Prices a month, billed yearly | FreeUS$0Start free | EssentialUS$19/monthGet started | ProUS$39/monthGet started | GrowthUS$79/monthSubscribe now | Most popularBusinessUS$149/monthGet started | EnterpriseUS$299/monthGet started |
|---|---|---|---|---|---|---|
| Channels you connect | Instagram, Messenger or TikTok | 2 social channels | 4 channels | 10 channels | 25 channels | 50 channels |
| Social channelsInstagram, Messenger, TikTok, YouTube, X, LinkedIn, Threads, Reddit (paused by Reddit) and Bluesky | Instagram, Messenger and TikTok | Included | Included | Included | Included | Included |
| WhatsApp, messaging apps and Google reviewsWhatsApp, Telegram, Google reviews and Slack | Not included | Not included | Included | Included | Included | Included |
| Website chat and emailwebsite chat and email | Not included | Not included | Not included | Included | Included | Included |
| Messages | 1,000 a month | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| AI actions a month | US$1 a month | 100 | 250 | 500 | 1,250 | 2,500 |
| Past them | Not included | US$0.02 a reply from your balance | US$0.02 a reply from your balance | US$0.02 a reply from your balance | US$0.02 a reply from your balance | US$0.02 a reply from your balance |
| Web search, app actions, data lookups | From your usage, cost shown first | From your usage, cost shown first | From your usage, cost shown first | From your usage, cost shown first | From your usage, cost shown first | From your usage, cost shown first |
| Team members | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| No "Powered by Otobiz" line | Not included | Included | Included | Included | Included | Included |
| No markup on Meta fees | Not included | Not included | Included | Included | Included | Included |
| Included | Included | Included | Included | Included | Included | |
Shared InboxConnected channels in one live queue Learn more | Included | Included | Included | Included | Included | Included |
ContactsCustomer records filled from chat Learn more | Included | Included | Included | Included | Included | Included |
Product CatalogPrices for replies and orders Learn more | Included | Included | Included | Included | Included | Included |
Follow-ups and Response TimeFollow up and track response time Learn more | Included | Included | Included | Included | Included | Included |
Consent and Opt-outsPermission recorded, opt-outs honored Learn more | Included | Included | Included | Included | Included | Included |
Voice NotesVoice messages transcribed into the thread Learn more | Included | Included | Included | Included | Included | Included |
| Team chat assignment | Included | Not included | Not included | Included | Included | Included |
| Included | Included | Included | Included | Included | Included | |
WorkflowsBuild, test and run automations Learn more | Included | Included | Included | Included | Included | Included |
Keyword AutomationsSet replies for common phrases Learn more | Included | Included | Included | Included | Included | Included |
Comment RepliesInstagram and Facebook comments, answered Learn more | Included | Included | Included | Included | Included | Included |
WhatsApp FlowsRegistration, booking and forms inside WhatsApp Learn more | Not included | Not included | Included | Included | Included | Included |
Lead CaptureLeads from links, QR and ads Learn more | Not included | Not included | Included | Included | Included | Included |
AppointmentsBooking requests and reminders in chat Learn more | Not included | Not included | Included | Included | Included | Included |
| Included | Included | Included | Included | Included | Included | |
AI RepliesReplies written from your own data Learn more | Included | Included | Included | Included | Included | Included |
Business InformationWhat your AI answers from Learn more | Included | Included | Included | Included | Included | Included |
Actions with ApprovalConfirm AI changes before they run Learn more | Included | Included | Included | Included | Included | Included |
Review RepliesGoogle reviews synced and answered Learn more | Not included | Not included | Included | Included | Included | Included |
Marketing DraftsMarketing work prepared for your review Learn more | Included | Included | Included | Included | Included | Included |
| Not included | Not included | Included | Included | Included | Included | |
WhatsApp CampaignsSend to a segment, answer replies Learn more | Not included | Not included | Included | Included | Included | Included |
Message TemplatesBuild, submit and track WhatsApp templates Learn more | Not included | Not included | Included | Included | Included | Included |
Follow-up SequencesFollow-ups that stop on reply Learn more | Not included | Not included | Included | Included | Included | Included |
SegmentsAudiences built from rules Learn more | Not included | Not included | Included | Included | Included | Included |
WhatsApp Business APIYour own number and business account Learn more | Not included | Not included | Included | Included | Included | Included |
| Not included | Not included | Not included | Not included | Included | Included | |
WhatsApp OrderingTake the order inside the conversation Learn more | Not included | Not included | Not included | Not included | Included | Included |
| Stores and payments | Not included | Not included | Not included | Not included | Included | Included |
| Ads | Not included | Not included | Not included | Included | Included | Included |
| Posting | Included | Included | Included | Included | Included | Included |
| Analytics | Included | Included | Included | Included | Included | Included |
| Not included | Not included | Not included | Included | Included | Included | |
| App connectors | Not included | Not included | Not included | Included | Included | Included |
WebhooksSend signed events to your systems Learn more | Not included | Not included | Not included | Included | Included | Included |
| Connect your own systems | Not included | Not included | Not included | Not included | Not included | Included |
| API & MCP | Included | Included | Included | Included | Included | Included |
| AI, hours and QR links per branch | Not included | Not included | Not included | Not included | Not included | Included |
| Staff see only their branch | Not included | Not included | Not included | Not included | Not included | Included |
| Priority support | Not included | Not included | Not included | Not included | Not included | Included |
Lower Meta fees, no markup
Meta bills you directly, and Otobiz adds nothing on top.
Free ad chats
Chats from click-to-WhatsApp ads are free for up to 7 days. Otobiz creates the ads and replies day and night.
1,000 free replies
Every month, on every WhatsApp number.
Free phone replies
Keep the WhatsApp Business app on an eligible number. What you send from it is free and shows in Otobiz.
Free social chats
Instagram and Messenger chats have no Meta fee, and Otobiz answers them too.
Pricing questions
What counts as an AI action?
AI work done for you: a reply the AI writes, or an AI step in an automation. Every paid plan includes some each month.
What happens when they're used?
AI keeps going from your balance at US$0.02 a reply. With nothing left, AI pauses and those chats go to your team. Everything else in your plan keeps working.
What is the balance for?
AI actions past your plan's, and lookups like web search. Sending is part of your plan. Otobiz shows the cost before a lookup runs.
Is there a daily limit?
Not on AI. It pauses when your usage and balance run out, or at a limit you set. Data lookups have a daily cap.
How does the free trial work?
The trial runs 7 days on Growth, with 500 AI actions and unlimited messages, no card needed. After that, pick a plan or continue on Free.
What's free?
On Free: one channel (Instagram, Messenger or TikTok), 1,000 messages a month and US$1 of usage a month, about 50 AI actions, with every message ending "Powered by Otobiz". Reading your messages, your first website scan and your saved AI tests cost nothing. After that, sending and AI pause until next month or a plan; more channels need a plan.
What counts as a channel?
Each account you connect counts as one, such as a WhatsApp number or an Instagram account. Ad accounts, stores and payments don't count. Messages and contacts are unlimited on every paid plan.
Can I change or cancel my plan?
An upgrade applies straight away: you pay a new full period now, less the unused time, and your billing date moves to today. A downgrade applies from your next billing date, and cancelling stops the next renewal.
Does my balance have a limit or an expiry?
Each top-up is US$10 to US$10,000, and your balance does not expire while your plan is active. If your plan ends, the balance expires 90 days later.
What happens to my data if my plan ends?
Your business and its data are deleted 90 days after your plan ends, and Otobiz warns you in the app first. Renewing before then keeps everything.
What happens to waiting messages on Free?
After 1,000 messages in a month, automatic workflow sends wait up to 7 days, or until the chat's reply window closes, and incoming messages still arrive. When you upgrade, you choose to send the waiting ones or skip them.
Can I set a spending limit?
Yes. Automatic top-up needs a monthly limit, and past it, work paid from your balance waits until the 1st of next month. On plans with branches, each branch can have its own monthly limit, and only that branch's AI work pauses.
What if my own AI key stops working?
AI work on your own key costs nothing from your balance. If the key fails, that call stops with the provider's error and you get a notice in the app; Otobiz never switches to its own key.
Can I get a refund, and is tax included?
Plans and balance are non-refundable, except where required by law or to correct a wrong charge. Prices are in US dollars and exclude tax.