Turn customer conversations into revenue.
Your customers message at midnight. Otobiz answers, follows up, and brings them back.
One inbox for the places customers already message you.
Three things to set up. Then it runs.
You can do all three in an afternoon, without an agency or a developer.
- 01
Connect a channel
Link WhatsApp, Instagram, Messenger, Telegram or the chat widget on your site. Messages from all of them land in one queue instead of five apps.
- 02
Point it at what you know
Your order data, your policies, your delivery times. Every reply is built from those facts and nothing else.
- 03
Decide what it can send
Routine answers can go out on their own. Anything sensitive, anything about money, and anything it is unsure about stops and waits for you.
Everything from first message to repeat customer.
The reply that wins the sale, and the message that wins the next.
Every question in one place, answered once.
The reason a customer comes back a second time.
Every reply is built from your own answers, and shows you which ones it used.
See all capabilitiesYou keep the last word.
The AI cannot talk its way past these.
They apply to every conversation, every campaign, and everyone on your team.
- A campaign cannot send itself
- Nothing reaches a list until a person approves it.
- You approve exact wording, not a summary
- You approve the message that goes out. Change a word and it comes back to you.
- Consent is checked every time
- On every send, not once when the contact was added.
- A retry never sends twice
- One approved message reaches a customer once.
- The record cannot be quietly changed
- Every action is logged, and nothing in that log can be edited or deleted.
- You can stop it mid-conversation
- Switch the AI off for one thread, or for the whole workspace.
Built for businesses that run on messages.
Boring where it should be.
Your customer conversations sit in one place, and only your team can reach them.
- One workspace cannot see another
- Your workspace is yours alone. No other business can see anything in it.
- Channel logins stay encrypted
- Stored encrypted, and usable only by the people you give access to.
- Your data is not training material
- It is never sold, and never used to train shared models.
- Deletion is a request, not a negotiation
- Remove conversations and contacts at any time, or close the workspace entirely.
Questions worth asking.
What does Otobiz do?
- It brings customer messages, customer records, replies, and follow-ups into one workspace across WhatsApp, Instagram, Messenger, Telegram, and chat on your own website.
Does it send messages on its own?
- Only for routine replies, and only while you leave that switch on. Broadcasts cannot send at all without an approval you have signed off, and you can stop the AI on one conversation or the whole workspace at any time.
What does it use to answer a question?
- Your own knowledge base: the policies, delivery details, and answers you give it. Each draft shows which of those facts it used, so you can check an answer instead of trusting it.
Which channels can I connect?
- WhatsApp, Instagram, Messenger, Telegram, and chat on your own website feed one shared inbox, so a customer who switches from Instagram to WhatsApp still has one thread.
Is my data isolated from other businesses?
- Yes. Your workspace is yours alone: no other business can see a message, a contact, or a file in it, and the logins for your connected channels are stored encrypted.
More in the glossary.
Start with the messages you already have.
One channel, your own answers, and the first reply goes out today.