The requested pass is unavailable
Response
Offer the remaining pass types and a waitlist choice. Do not complete registration until the attendee selects one.
Customer safeguard
Never issue a pass that the registration source has not confirmed.
Event organizers, conference teams and exhibition producers
Run your event on WhatsApp
Take registrations, send passes and share changes on the day.
Wajha EventsBusiness Account
Today
- SpeakerExhibitor
Build the conversation in this order
Use a richer format only when it saves the customer a step.
Reply buttons
Recognize the attendee
Ask whether they are attending, speaking or exhibiting before collecting details.
WhatsApp Flow
Collect registration
Use a short Flow for identity, pass type, interests and update consent.
Document
Return the pass
Confirm the registration in the thread and provide a named ticket document.
Text and location
Handle the event day
Send precise schedule changes and pair venue directions with an exact entrance pin.
Have the facts ready first
No chat can make up for missing prices, stock, policies or locations.
- Pass types and required registration fields
- One confirmed event schedule
- Venue entrances, hall names and verified map pins
- Separate consent for future event marketing
Plan for common exceptions
Say what's known, ask for what's missing and never invent a result.
A session changes after reminders were sent
Response
Send the new time, room and the attendee's affected agenda item in one update.
Customer safeguard
Name the changed session so the message is useful without opening another page.
The attendee asks for directions with a broad venue name
Response
Ask which hall or session they need, then share the closest verified entrance.
Customer safeguard
Do not guess from the venue name alone.
The service window has closed
Response
Use an approved utility template for a necessary event update.
Customer safeguard
Use marketing templates only when the attendee gave marketing opt-in.