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HR and recruitment

Keep candidate conversations moving on WhatsApp.

Collect screening answers, documents and interview details in one conversation.

From role interest to candidate update

Keep applications and interviews clear while leaving every hiring decision with the team.

Fennick TalentBusiness Account
Today
  1. I applied for the operations role last week. Has it been received?

Paused

Acknowledgement

The silence that loses good candidates.

Every application is acknowledged with a real stage and a real date, not an auto-reply.

What the customer sees

MessagesReply buttons

What the team gets

Candidate informed

Shortlisting by Friday, answer either way

  1. Confirm receipt with the role named

  2. Give the actual sift date

  3. Say what happens if they hear nothing

Where candidate conversations slow down.

Collect the answer and keep every decision in context.

Candidate updates are scattered across threads
Screening answers, documents and the promised next step can end up in different places. A recruiter needs the conversation history before replying.
Scheduling takes more messages than the interview
A changed interview time leaves the recruiter confirming the new date and checking that the candidate has the latest details.
Screening asks the same five questions forever
Recruiters repeat role-specific questions about availability and experience, then copy the answers into candidate records for review.
  1. 01

    Screening questions asked in conversation

    Ask your screening questions in the conversation and keep the answers with the candidate record, so a recruiter opens a thread with the context already attached.

  2. 02

    Document collection and onboarding

    Documents arrive on the thread and attach to the candidate record, and an onboarding sequence walks a new joiner through the steps with each message screened before it sends.

  3. 03

    Talent pools kept warm between roles

    A strong candidate who was not right this time is worth contacting when the next role opens. Segments on skills, location, and stage make that a query.

Common questions

Will the AI decide who to hire?

No. It asks your screening questions and records the answers. Hiring decisions stay with the authorized hiring team and are not automated here.

Does Otobiz replace our applicant tracking system?

No. Otobiz manages candidate conversations and follow-ups. Your ATS can remain the place for applications and hiring stages; syncing records requires a supported connection.

Can recruiters be limited to their own candidates?

No. Assignments make candidate ownership clear, but the contact list stays shared with the invited team.

Can candidates send documents?

Yes on WhatsApp and Messenger. Attachments stay with the candidate record and are available only to the invited team and relevant branch.

Do we need consent to message candidates?

Use the consent basis your organization has documented for that message and candidate. A first inbound message does not by itself permit unrelated marketing, and contacts without a recorded marketing opt-in are excluded from marketing sends.

Ready to put this to work?

Start with one customer journey and build from there.

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