Beauty and wellness
Answer clients without leaving the chair.
Salons and spas lose bookings to a phone nobody can answer. Messaging waits until someone can.
From service choice to confirmed visit
Help clients choose, book, and manage appointments with precise details.
Booking
The same answer at 9 PM as at 9 AM.
A message at closing time sees what is genuinely free and books it without a call.
What the customer sees
MessagesList
What the team gets
Appointment booked
Tonight 7:15 PM with Dana, 45 minutes
Show only slots that are actually open
Book it while they are still asking
Confirm the therapist and the duration
What gets missed between appointments.
Turn a question into a clear next step.
- Nobody can pick up mid-treatment
- The person who could answer is working with their hands. A missed call at a salon is usually a booking that went to whoever answered first.
- No-shows on a fully booked day
- A no-show in a slot somebody else wanted costs twice. Reminders fix most of it, and reminders sent by hand stop on the busiest days.
- Rebooking depends on remembering
- A regular who came every six weeks and stopped is easy to win back and easy to forget, because nothing surfaces them.
- 01
Instagram questions answered properly
A lot of beauty demand starts as an Instagram DM about a look or a price. Those land in the same inbox as everything else, with the client's history attached.
- 02
Photos and consultation questions on the thread
Clients send a picture of the look they want and staff reply with what is possible, on the same thread as the booking. The images stay on the client record.
- 03
Bookings taken on the thread
Services use your duration, buffer, and working hours to show real appointment options in the conversation. The customer confirms the time before the booking is created.
Common questions
Can clients book without calling?
Yes. The conversation can use your service hours, duration, and buffer to offer real times, then create the booking after the customer confirms.
Will reminders stop no-shows?
Reminders can reduce missed appointments. A confirmed booking can prepare one reminder, tracked so it is sent once and checked against the normal sending rules.
Most of our new customers come through Instagram. Does that work?
Yes. Instagram DMs land in the same inbox, with the same drafts and the same contact record as WhatsApp.
Can each stylist have their own view?
Assignments give each stylist a clear work queue, but the contact list stays shared with the invited team.
Can clients send photos of what they want?
Yes, and the images attach to the client record, so the next person to see them has the context.
Ready to put this to work?
Start with one customer journey and build from there.
7-day free trial. Nothing is charged when you start. Cancel before it ends and pay nothing.