WhatsApp booking for salons and spas.
Otobiz answers price questions and collects booking requests on WhatsApp while your team is with clients.
From first question to booked chair
Bookings, prices, changes and payments in one WhatsApp chat.
- Free this evening
Evening bookings, taken at any hour
Two times offered, one confirmed, no phone call.
Takes the same-day request
Books the chosen time
Names stylist and duration
What gets missed mid-treatment
Instagram and WhatsApp together
DMs about a look or a price land in one inbox, beside the client's history.
Booking requests in chat
Clients ask for a time in the chat, and your team confirms and sends a ready-made reminder.
Win back lapsed regulars
Find opted-in clients who haven't booked lately and send them an offer.
Features
Instagram and WhatsApp in one inbox
Connected channels in one live queueShared Inbox
Answers about services and prices
Replies written from your own dataAI Replies
Client groups for follow-up
Audiences built from rulesSegments
Booking requests in chat
Booking requests and reminders in chatAppointments
Common questions
Can clients send photos of the look they want?
Yes. Photos attach to the client record for whoever takes the booking.
Can each stylist have their own list?
Yes. Assign each chat to a stylist, so every client has one owner.
What if a client asks for a person?
The AI sends your holding message and stops replying in that chat. Your team sees it marked Needs a person.
Can I send appointment reminders?
Yes. Send a ready-made reminder template before the visit, and the customer's reply lands in the same chat.
What if a customer wants to reschedule or cancel?
The AI takes the change request and passes it to your team in the same chat.
Can I send birthday or anniversary messages?
Yes. A segment can match a saved date field by calendar month, such as everyone with a birthday in March.
What does WhatsApp cost per message?
Paid plans have unlimited messages, with WhatsApp from US$39 a month; Free includes 1,000 messages a month. AI messages past a paid plan's included ones are US$0.02 each, and Meta bills its own fee with no Otobiz markup.