WhatsApp ordering for distributors.
Otobiz keeps dealer questions, quote details and orders in one WhatsApp conversation.
From dealer message to priced order
Dealer prices, credit checks and orders on WhatsApp, no retyping.
- Your October order84 items
- 48×Cabin case, graphiteTier 2 pricingAED 18,720
- 36×Cabin backpack, graphiteTier 2 pricingAED 12,960
Estimated totalAED 31,680
Last month's order, repeated
Their own tier pricing, confirmed in two taps.
Pulls last month's order
Applies tier 2 pricing
Raises it in the system
Where dealer orders get retyped
Orders become records
Chat orders get a reference, and voice notes are transcribed for your team.
Each dealer's own price list
Connect price lists, and quotes use that dealer's prices and quantity breaks.
Credit checked before confirming
Orders can stay pending until your team checks the dealer's credit.
Features
Products inside the conversation
Prices for replies and ordersProduct Catalog
Orders started on WhatsApp
Take the order inside the conversationWhatsApp Ordering
One inbox for every conversation
Connected channels in one live queueShared Inbox
Answers from your business information
Replies written from your own dataAI Replies
Common questions
Can dealers order without a portal?
Yes. They order in the chat they already use, and it becomes an order with a reference.
Can a dealer repeat their last order?
Yes, from their order history. Confirm current prices and stock before accepting it.
Can orders reach our ERP?
Yes. Webhooks or the API send each order to your ERP.
Can customers order in their own words?
Yes, in Arabic, English or any language they write in. A typed order such as two shawarma and a juice becomes a basket for the customer to confirm.
Can I have several currencies?
Yes. Currency is set per item, though a single order should stay in one currency.
How do I keep prices current?
Edit an item in Otobiz, and the next AI answer and order use the new price.
What does WhatsApp cost per message?
Paid plans have unlimited messages, with WhatsApp from US$39 a month; Free includes 1,000 messages a month. AI messages past a paid plan's included ones are US$0.02 each, and Meta bills its own fee with no Otobiz markup.