WhatsApp lead capture from links, QR and ads.
Know which branch link or ad started each chat.
Table card QR
Winter collection · Dubai Design District
Scan to ask on WhatsApp
Source saved automatically
Yes. One can be reserved for collection.
A link, QR code or ad opens a WhatsApp chat in Otobiz, where you qualify the lead in conversation.
WhatsApp and Telegram links with QR codes
Ad clicks saved on the contact
Facebook lead forms captured too
Answers saved to contact fields
Click-to-chat links for each branch
Otobiz creates a WhatsApp and a Telegram link for each branch. A chat started from one arrives already assigned to that branch.
- WhatsApp link with a prefilled first message
- Telegram start link
QR codes for print
Any capture link downloads as a QR code. A scan opens the chat with the same branch tracking as the link.
- Packaging, receipts and table cards
- Shop windows and posters
More capabilities
Ads and lead forms
Ad clicks land as conversations, with the ad saved on the chat and the contact. The first ad that brought a customer stays on record.
- Click-to-WhatsApp, Instagram and Messenger ads
- Facebook Page lead form answers
- Post comments turned into private chats
- Source usable later in segments
Qualify inside the chat
Qualifying questions are asked by your team or by an automation. A question already answered on the contact is skipped.
- Answers saved to typed contact fields
- Lifecycle stage moved as the lead qualifies
Questions buyers ask
How is the source of a lead recorded?
Each link adds a short code to the customer's first message. Otobiz reads it and saves the source on the conversation and the contact.
Do ad clicks work the same way?
Yes, with no link needed. Meta sends the ad's identifier with the first message, and Otobiz keeps it on the chat and the contact.
What about Facebook lead forms?
Lead forms on your connected Facebook Page arrive with their answers, through the same connection as Page messages and comments.
Are in-chat forms available?
Yes, on WhatsApp. A form inside the chat collects details like an address or delivery slot, and other channels ask the same questions as messages.
More questions
- What if the customer edits the prefilled message?
- The code sits at the end of the message, so it is still read when the customer types around it.
- Is consent captured at the same time?
- Yes. Consent is saved with its basis, its source and the exact wording the customer saw.