One login for every client's WhatsApp.
Otobiz gives each client a separate account, and your team switches between them without signing out.
From brief to approved campaign
Approvals, reports, budgets and invoices in the client's WhatsApp.
Linen launch artwork, version 3.
- Changes needed
Creative signed off by phone
Artwork sent to the chat, approved with one note.
Sends the latest artwork version
Takes approval in one tap
Logs who approved and when
Where client work gets risky
A separate account per client
Each client's chats, contacts, files and channels stay in their own account.
One login across clients
Move between the client accounts you're invited to without signing in again.
Send history per client
Every send keeps the message, recipient, approver and delivery status under that client.
Features
A shared inbox for each client
Connected channels in one live queueShared Inbox
Reporting by client account
Volume, response time, satisfaction, topicsAnalytics
Connections to client systems
Send signed events to your systemsWebhooks
The same rules in every account
Build, test and run automationsWorkflows
Common questions
Who owns the WhatsApp account?
The client. It runs through their own Meta business, so the number and templates stay with them.
Can we limit a teammate to one client?
Yes. Invite them to that client's account only.
Can we connect client systems?
Yes. Webhooks and the API connect each client account to its own tools.
Can I move my number from another provider?
Yes. Disconnect it at your current provider, then connect it through Meta in Otobiz; the display name, quality rating and approved templates move with it. Past chats do not move, so keep a copy from your old provider.
Does reporting cross businesses?
No. You see your own business's numbers, and no other business can see them.
Who can create and submit templates?
Business owners create and edit templates. Other team members can use approved ones in campaigns and chats.
What does WhatsApp cost per message?
Paid plans have unlimited messages, with WhatsApp from US$39 a month; Free includes 1,000 messages a month. AI messages past a paid plan's included ones are US$0.02 each, and Meta bills its own fee with no Otobiz markup.