WhatsApp CRM for interior design firms.
Otobiz qualifies the brief on WhatsApp before the site visit, then sends milestone updates and payment links.
From first inquiry to handover
Briefs, site visits, milestones and payments in one WhatsApp chat.
Café brief ready for the designer
A price range, six questions, then a visit request.
Gives a range from your rates
Asks size, timing and budget
Passes the brief to a designer
Where fit-out leads go cold
Briefs qualified before the visit
The AI asks size, location, timing, spend range and approvals, and saves the answers on the contact.
Prices from your own rates
Load your packages and per sqm rates, and the AI quotes ranges from them.
Milestones and payments in one thread
Approved templates report each stage, with a payment link for the stage payment.
Features
Brief questions in the chat
Leads from links, QR and adsLead Capture
Site visit requests in the chat
Booking requests and reminders in chatAppointments
Follow-up that stops on reply
Follow-ups that stop on replyFollow-up Sequences
Milestone updates as templates
Build, submit and track WhatsApp templatesMessage Templates
Common questions
Does it quote a final price?
It quotes the ranges you set, and your designer confirms the final price after the site visit.
Who confirms the site visit?
Your team. Otobiz collects the preferred day and time, and a designer confirms in the same chat.
Can clients send floor plans and photos?
Yes. Files and photos sent on WhatsApp attach to the client record for your team.
What can a WhatsApp Flow collect?
Choices, dates and text, across one or more screens. Common uses are sign-ups, booking requests, preferences, quote requests and feedback.
What happens outside the WhatsApp window?
Once the 24-hour window has closed, a step needs a Meta-approved template. A plain text step sends while the window is open.
How does my team take over from the AI?
Reply in the chat and your reply takes over. Take and Release let you pause the AI in one chat and give it back later.
What does WhatsApp cost per message?
Otobiz charges nothing per message: every paid plan has unlimited messages, and WhatsApp plans start at US$39 a month. Meta bills its own fee to your WhatsApp Business account, with no Otobiz markup.