WhatsApp booking for home service teams.
Otobiz quotes from a photo, books the visit and collects payment in one WhatsApp thread.
From first photo to paid job
Quotes, visits, tracking and payment in one WhatsApp chat.
Night leak, engineer on the way
Safety steps first, then the nearest engineer.
Replies at any hour
Sends the nearest engineer
Gives safety steps meanwhile
Where a job goes elsewhere
Quotes from a photo
The customer sends a photo and details and gets an indicative price in the chat.
Visit times in the chat
On the day, the customer gets the engineer's name and arrival window.
Paid before the van leaves
The finished job is billed in the chat and paid on the spot.
Features
Answers from your business information
Replies written from your own dataAI Replies
One inbox for every conversation
Connected channels in one live queueShared Inbox
Visit requests in the chat
Booking requests and reminders in chatAppointments
Work that runs on its own
Build, test and run automationsWorkflows
Common questions
How firm is a photo quote?
It is an indicative price, and your team confirms the final one.
How is extra work approved?
The engineer sends a photo and a price, and the customer approves or declines in the chat.
Can several engineers share one number?
Yes. Assign each job's chat to an engineer, and the customer history stays shared.
Who confirms the booking?
Your team. The AI collects the service, time and details, then tells the customer your team will confirm.
What if a customer wants to reschedule or cancel?
The AI takes the change request and passes it to your team in the same chat.
Does it answer voice notes?
Yes. Voice notes are transcribed, then answered as text.
What does WhatsApp cost per message?
Paid plans have unlimited messages, with WhatsApp from US$39 a month; Free includes 1,000 messages a month. AI messages past a paid plan's included ones are US$0.02 each, and Meta bills its own fee with no Otobiz markup.