AI assistant that acts after you confirm.
Ask in plain words, then approve the exact change on a card.
Action ready
Appointment change
“Move Maya’s fitting to Thursday afternoon.”
Your fitting is confirmed for Thursday at 4:30 PM.
Otobiz has an AI assistant your team can ask about contacts, chats, campaigns and reports.
Reads contacts, chats, campaigns and reports
Every change shown as a card first
Follows each teammate's access
Answers from your live records
Ask about your business
The assistant reads your live data at the moment you ask. Ask how many leads you have or which campaign is ready to send.
- Contacts and lifecycle stages
- Conversations and who owns them
- Campaign readiness, forecasts and results
- Segments, channel health and knowledge base
Writing always asks
Every change appears as a card that shows exactly what will happen. Nothing changes until you press confirm.
- Add, edit, tag or merge contacts
- Assign, reply to or close chats
- Create, schedule or pause campaigns
- Create segments and suppress addresses
Your information
- Catalog
- Policies
- Opening hours
- Order status
Hi! Graphite is in stock in 2 sizes.
A fact is missing
We want to give you the right answer on this, and we don’t have it confirmed in front of us just now. Let us check with our team and come straight back to you here.
More capabilities
Answers from your records
Business answers come from your knowledge base and records. Every confirmed action is kept in the activity history.
- Knowledge base and live records
- Confirmed actions in the activity history
Questions buyers ask
Can the assistant change things on its own?
No. Reading needs no approval, but a change runs when you press confirm. A card you never confirm changes nothing.
Does confirmation bypass a teammate's access?
No. A confirmed action follows the same access and sending rules as doing it by hand.
Who can use it?
Every invited teammate, at no extra cost per person. Each use is paid from your prepaid balance, and customers never see it.
Can it send messages to customers?
Yes, once you confirm. It can reply in a chat, send a test campaign to you or schedule a campaign, each through the normal sending checks.
More questions
- Can it connect to my other systems?
- Yes, through an integration you connect and switch on. Changes in another system still need your confirmation.