Keep gym members coming, on WhatsApp.
Otobiz follows up trial leads, fills classes and reaches members whose visits are slowing.
From first question to regular visits
Prices, classes, freezes and renewals in one WhatsApp chat.
- Membership
Every cost stated up front
Monthly, annual and joining fee, then a free trial.
Compares monthly and annual
States the joining fee
Offers a free day pass
Where members slip away
Automatic trial follow-up
A short follow-up starts after a trial question and stops when they reply or book.
Spot members drifting away
Segments on time since last visit surface members before they cancel.
Updates to the right members
Send a class change only to the members booked into it.
Features
Follow-up for trial questions
Follow up and track response timeFollow-ups and Response Time
Member groups by recent activity
Audiences built from rulesSegments
One inbox for the invited team
Connected channels in one live queueShared Inbox
Class booking requests in chat
Booking requests and reminders in chatAppointments
Common questions
Can members book classes in the chat?
Yes. Members ask for a class in the chat, and your team confirms it there.
Can trainers keep their own clients?
Assign each chat to a trainer. The member history stays shared with the invited team.
Does it work with our membership system?
Yes. Otobiz runs conversations and contacts, and memberships and payments stay in your system.
Can I send birthday or anniversary messages?
Yes. A segment can match a saved date field by calendar month, such as everyone with a birthday in March.
Can I schedule a WhatsApp message for later?
Yes, with a follow-up sequence. It sends at the time you set and stops if the customer replies first.
What if a customer wants to reschedule or cancel?
The AI takes the change request and passes it to your team in the same chat.
What does WhatsApp cost per message?
Paid plans have unlimited messages, with WhatsApp from US$39 a month; Free includes 1,000 messages a month. AI messages past a paid plan's included ones are US$0.02 each, and Meta bills its own fee with no Otobiz markup.