The channels your customers already use.

Wherever they write from, it is the same conversation.

Saffron & Co.Business Account

Today

Can I order two pistachio gift boxes for Thursday to Office 1203, Bay Square 8?

10:14

Yes, two boxes are AED 180. Would you prefer 10 AM to 1 PM or 3 to 6 PM?

10:14

10 AM to 1 PM works. Please place it.

10:15

Confirmed! Two pistachio gift boxes, Thursday 10 AM to 1 PM, to Office 1203, Bay Square 8. Total: AED 180.

10:15

Meet customers where they write

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A customer can move between channels without making your team start again.

Assignment, notes, and status stay consistent wherever the message began.

Each reply follows the formats and sending windows its platform supports.

Start with one customer journey and build from there.

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