The channels your customers already use.
Wherever they write from, it is the same conversation.
Meet customers where they write
Connect the accounts your business owns. Messages arrive in one queue, while each channel keeps the formats and rules customers expect.
Choose a channel
Start with the place customers already use to ask, buy, or follow up.
- WhatsAppSupport and marketing on the WhatsApp Business Platform
- InstagramInstagram direct messages in the shared inbox
- Facebook MessengerFacebook Page messages, comments, and lead forms
- TelegramTelegram bot messaging with no conversation window
- Website chat, SoonA first-party chat widget on your own site
One customer history
A customer can move between channels without making your team start again.
One team queue
Assignment, notes, and status stay consistent wherever the message began.
The right channel rules
Each reply follows the formats and sending windows its platform supports.
Ready to put this to work?
Start with one customer journey and build from there.
7-day free trial. Nothing is charged when you start. Cancel before it ends and pay nothing.