WhatsApp Flows for forms and booking requests.
Customers fill in details without leaving the chat for a web form.
- Book a fitting
Choose the service and a time that suits you.
Otobiz sends WhatsApp Flows for sign-ups, quotes and feedback, and the answers return to the same chat.
Multi-screen forms inside WhatsApp
Sign-ups, booking requests and feedback
A review step before submitting
Can start a workflow on submit
One task, completed in the chat
A Flow replaces a long back-and-forth of questions with a few short screens. It still looks and feels like WhatsApp.
- Registration and lead capture
- Appointment and service requests
- Preferences and personal choices
- Feedback and satisfaction forms
End with a clear next step
A confirmation goes out in the same thread once the form is sent.
- Answers saved with the customer
- A workflow can pick up from the answers
More capabilities
Screens that match the decision
Short screens ask what the job needs. Customers see clear choices and a final check before they send.
- Required fields shown before submitting
- Review and confirm before completion
Questions buyers ask
Does a customer leave WhatsApp to complete a Flow?
No. The screens open over the chat, and the customer is back in the same thread when they finish.
What can a WhatsApp Flow collect?
Choices, dates and text, across one or more screens. Common uses are sign-ups, booking requests, preferences, quote requests and feedback.
Can we use a Flow for event registration?
Yes, for collecting sign-ups. Tickets, payment and entry control stay in your event system.
Is a WhatsApp Flow the same as an Otobiz workflow?
No. A Flow is the form a customer fills in. A workflow is the automation that reacts to an event and carries the work on.