WhatsApp for nonprofits, without the overload.
Otobiz sends each donor and volunteer the message meant for them, with consent on record.
From first gift to regular support
Donations, volunteers and receipts in one WhatsApp chat.
- A different amount
Donation made in the chat
Each amount tied to what it funds.
Shows what each amount covers
Takes the gift in chat
Sends the receipt at once
Where supporter trust wears down
Groups for donors and volunteers
Target by tags, stage and engagement, so regular givers aren't over-asked.
Shift messages with a record
Message only the people signed up for a shift, with a record of what went out.
Consent saved with its wording
Each opt-in keeps its purpose, wording, source and time.
Features
Consent and opt-out records
Permission recorded, opt-outs honoredConsent and Opt-outs
Supporter groups
Audiences built from rulesSegments
Appeals reviewed before sending
Send to a segment, answer repliesWhatsApp Campaigns
Conversation and send reporting
Volume, response time, satisfaction, topicsAnalytics
Common questions
Can appeals be reviewed before sending?
Yes. A campaign can require approval, and the approver sees the exact message and audience.
How do we avoid over-messaging supporters?
Cap how often each contact hears from you, and opt-outs apply to all future marketing.
Do I need opt-in for WhatsApp?
For marketing, yes. The person must have messaged you on WhatsApp or have recorded marketing consent; an imported list alone is not enough.
Can someone opt back in?
Yes. They reply with an opt-in word, or you record their consent again. The history keeps both events.
What happens to suppressed contacts in a campaign?
They are skipped before sending, with the reason recorded. The campaign result shows why the audience shrank.
Where do the numbers come from?
From your own conversations, messages and scores. Nothing is estimated or benchmarked against other businesses.
What does it cost a nonprofit?
The same as every account: start free with 1,000 messages a month, or plans from US$19 a month and WhatsApp from US$39. Meta bills its WhatsApp fee to your own account, with no Otobiz markup.