Nonprofits
Reach supporters without wearing them out.
Donor and volunteer contact depends on trust. Relevant messages and a clear consent record help protect it.
From volunteer interest to contribution record
Coordinate roles, shift changes, and communication preferences with explicit confirmation.
Donations
Given in the moment someone decides to give.
The amount is chosen, paid and receipted before the impulse passes.
What the customer sees
Reply buttonsPayment receiptDocument
What the team gets
Donation received
AED 500, receipt issued
Take the gift where the decision happened
Avoid sending them to a donation page
Receipt it immediately for their records
Where supporter trust gets worn down.
Send the right message to the right supporter.
- Appeals go to everyone, every time
- Without segmentation, the monthly giver, the one-off donor, and the volunteer all get the same appeal, and the ones who give most hear from you most.
- Volunteer coordination lives in group chats
- Shift coordination in an unmanaged group chat has no record, no assignment, and no way to reach only the people who signed up.
- Consent that was never written down
- Records of who agreed to what, and what wording they were shown, are usually missing entirely, which is a problem the day someone asks.
- 01
Consent recorded with the wording shown
The contact record keeps the purpose, wording shown, source, and time so the team can apply each supporter's choice consistently.
- 02
Segments so appeals land where they belong
Donors, volunteers, and beneficiaries are separate audiences with separate needs, defined by tags, stage, stored fields, and engagement.
- 03
Volunteer coordination with a record
Shift messages go to the people who signed up, with assignment, internal notes, and a record of what was sent and by whom.
Common questions
How do we avoid over-messaging supporters?
Keep donors, volunteers, and beneficiaries in relevant groups, agree how often each group should hear from you, and honour opt-outs across future marketing messages.
What is kept with a supporter's consent?
Otobiz keeps the purpose, wording shown, source, and time so your team can see what the supporter agreed to.
Can we message volunteers for a specific shift?
Yes, if the shift is recorded as a tag or field. Segments target exactly that group.
What does WhatsApp cost us per message?
Your business covers Meta's usage charges separately from the Otobiz subscription. Cost depends on billable deliveries, message category, recipient market and the pricing rules in effect. Use the applicable rate card and invoice for the amount owed; delivery receipts provide billing classifications, not a final currency amount.
Is there a free tier for nonprofits?
There is no separate nonprofit plan today. The published plans and included message credits are the same for every customer.
Ready to put this to work?
Start with one customer journey and build from there.
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