WhatsApp Business API on your own number.
The number on your shopfront is the number that answers.
Otobiz connects the WhatsApp number your business already owns to Meta's official WhatsApp Business API.
Your account, number and templates
Whole team on one number
Keep the Business app on your phone
Reply window checked before sending
Switch without losing your number
Customers keep messaging the same number, whether you come from the Business app or another provider.
- Contacts and six months of chats copied in
- Display name, quality rating and templates move
- More than one number per business
One number, a whole team
Everyone on your team replies from the same WhatsApp number in one shared inbox. There is no extra cost per person.
- Each conversation assigned to one owner
- Internal notes the customer never sees
- Orders and past chats beside the thread
More capabilities
The 24-hour window, checked at send
Otobiz checks the 24-hour customer service window at the moment each message sends. Once it has closed, an approved template is required.
- Scheduled messages re-checked when they send
- Approved template used once it closes
Sending that respects the rules
Otobiz sends through Meta's official platform and applies opt-in and opt-out rules that protect your quality rating.
- Marketing needs a positive opt-in
- Opt-out keywords suppress a contact
- Pacing, quiet hours and frequency caps
- Sends wait when WhatsApp asks to slow down
Business calling is coming
WhatsApp calls will ring on your connected business number.
- Calls on your connected number
- The same number customers already message
Questions buyers ask
Is the WhatsApp Business API free?
You can start on Otobiz free, with no card needed. Meta bills its per-message fees, set by message category and country, to your own WhatsApp Business account, and Otobiz adds no markup.
What is the difference between the WhatsApp Business app and the API?
The app runs on one phone and its linked devices. The API lets a whole team, AI replies and campaigns work one number from a shared inbox.
Can I keep using the WhatsApp Business app?
Yes, for an eligible WhatsApp Business app number: confirm a code in the app and it keeps working on your phone. Your contacts and up to six months of one-to-one chats are copied into Otobiz.
Can I move my number from another provider?
Yes. Disconnect it at your current provider, then connect it through Meta in Otobiz; the display name, quality rating and approved templates move with it. Past chats do not move, so keep a copy from your old provider.
More questions
- How do I set up the WhatsApp Business API?
- Sign in with Meta inside Otobiz, using the business account that owns the number. You do not need to create or paste an API key.
- Does Otobiz use the WhatsApp Cloud API?
- Yes. Otobiz sends every message through Meta's WhatsApp Cloud API, which Meta hosts, so there is no server for you to run.
- Do I own the WhatsApp number?
- Yes. The business account, number and templates are registered to you, and Otobiz does not resell numbers. If you leave, they stay yours.
- Can I bring existing templates?
- Yes. Your approved templates sync in from Meta, so you do not rebuild them.