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Clinics, services and appointment-led businesses

WhatsApp templates for appointments

Messages for confirmations, reminders and reschedules.

Free with 1,000 messages a month. No card needed.

Rafeef ClinicBusiness Account
Today

Hi Omar, your dental check-up appointment is confirmed for 12 October, 10:30 AM at Rafeef Clinic, Jumeirah. Please arrive 10 minutes early. Tap below to view the details or change the time.

View appointmentChange time

Reminder: your dental check-up appointment is on 12 October, 10:30 AM at Rafeef Clinic, Jumeirah. Please bring your Emirates ID. Confirm below or choose another available time.

ConfirmChange time

4 templates to copy

Swap the highlighted details for yours and keep the purpose.

Utility

Appointment confirmed

Send when: The appointment has been confirmed in your booking system.

Hi Customer name, your Service appointment is confirmed for Date and time at Branch or visit location. Preparation note. Tap below to view the details or change the time.

View appointmentChange time

Before sending: Use only after the slot is confirmed. Outside the service window, send as an approved utility template.

Utility

Appointment reminder

Send when: A confirmed appointment is approaching.

Reminder: your Service appointment is on Date and time at Location. Preparation note. Confirm below or choose another available time.

ConfirmChange time

Before sending: Keep the reminder tied to an existing appointment. Do not add unrelated offers.

Utility

Appointment rescheduled

Send when: A schedule change has succeeded and the new slot is confirmed.

Your Service appointment has moved to New date and time at Location. The previous time is no longer active. Tap below to view the updated confirmation.

View confirmationGet help

Before sending: Send only after the new slot is confirmed. State clearly that the earlier appointment is no longer active.

Marketing

Invite a return visit

Send when: The customer opted in to receive service reminders or offers on WhatsApp.

Hi Customer name, it may be time to book your next Service. Choose a preferred day below or stop service reminders.

Choose a dayStop reminders

Before sending: This is marketing. Send only with WhatsApp marketing opt-in and use an approved marketing template outside the service window.

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