Classic breakfast boxCroissant, seeded roll, yogurt and fruitAED 145
Pre-order
Food and beverage
WhatsApp restaurant orders, no commission.
Otobiz handles menu questions, orders and reservations in the chat, with customers who stay yours.
From menu choice to collection
Orders, allergens, payment and delivery in one WhatsApp chat.
Hayl BakeryBusiness Account
Today
Brunch platter setEgg muffins, pastries, fruit and dips, serves 14AED 320Pre-order
Festive boxes booked early
Box, quantity and delivery date set weeks ahead.
Shows boxes with prices
Takes date and address
Confirms a dated order
Where restaurants lose customers
Orders in the chat
Customers pick items, confirm the cart and share an address, then get updates on the same thread.
Answers from your menu
Hours, portions and delivery area come from your menu and rules; allergy questions go to your staff.
Offers for opted-in regulars
Group customers by order history and message each group with consent checked.
Features
Direct orders on WhatsApp
Take the order inside the conversationWhatsApp Ordering
Menus and items in the chat
Prices for replies and ordersProduct Catalog
Answers from your menu and policies
Replies written from your own dataAI Replies
Customer groups for offers
Audiences built from rulesSegments
Common questions
How do we win customers back from delivery apps?
Put a QR code on packaging or the counter, and repeat orders come straight to your WhatsApp.
Can it take table reservations?
Yes. Guests ask for a time in the chat, and your team confirms on the same thread.
Can we announce a new menu?
Yes, to customers with a recorded opt-in. You review the message and audience before it sends.
Can customers order in their own words?
Yes, in Arabic, English or any language they write in. A typed order such as two shawarma and a juice becomes a basket for the customer to confirm.
Can customers ask for catering or bulk orders?
Yes. Catering, event and bulk requests are taken in the chat as a quote request for your team to price.
What happens when something sells out?
Mark the item unavailable. It drops off the WhatsApp list, and an order that includes it is stopped before it is placed.
What does WhatsApp cost per message?
Paid plans have unlimited messages, with WhatsApp from US$39 a month; Free includes 1,000 messages a month. AI messages past a paid plan's included ones are US$0.02 each, and Meta bills its own fee with no Otobiz markup.