Education
Admissions questions answered the day they arrive.
Course fees, dates, eligibility, and documents, answered from your own prospectus instead of a phone tree.
From first question to application update
Give families a clear path through discovery, application, and document review.
Fees
The whole number, including the bits people forget.
Tuition by year group, plus registration, uniform and transport, before the parent asks twice.
What the customer sees
ListMessagesDocument
What the team gets
Full cost understood
Year 7 tuition plus one-off costs itemized
Quote the fee for the actual year group
Include the one-off costs people forget
Send the full schedule in writing
Where admissions conversations stall.
Give applicants a clear next step.
- Admissions questions arrive in bursts
- Interest concentrates around deadlines and result days. The same team that handles a trickle in March handles a flood in June, and response time is what decides whether a prospect applies to you or somewhere else.
- Applications stall halfway
- A missing document or an unpaid fee stops an application, and nobody chases it because the chasing is manual and the list is long.
- Parents and students need different messages
- The same event produces two audiences with different questions, and one list cannot serve both.
- 01
Prospectus questions answered from your own documents
Upload the prospectus, fee structure, and eligibility rules, or connect your website. The AI agent answers from that information and holds anything outside it for admissions review in the same thread.
- 02
Follow-up on incomplete applications
Segment on lifecycle stage, tags, and stored facts to find applicants who stopped, and enrol them in a timed sequence that stops as soon as they reply.
- 03
Peak season without hiring for it
Deadline weeks and results days concentrate months of contact into days. Routine questions are answered automatically once you enable it, and everything else waits in the queue with a draft already written for whoever opens it.
Common questions
Can it answer fee and eligibility questions accurately?
It answers from the documents and pages you connect and keeps the sources with every reply. Where the answer is missing, it asks a focused question or holds the reply for admissions review.
Can we message parents and students separately?
Yes. They are separate contacts with their own tags and stage, and segments target either group or both.
Will it chase applications on its own?
Follow-up can continue from an agreed application stage and stop when the applicant replies or opts out. Campaign-scale messages can require approval before they send.
Do we need consent to message applicants?
Use the consent basis your organization has documented for that message and audience. A first inbound message does not by itself permit unrelated marketing, and contacts without a recorded marketing opt-in are excluded from marketing sends.
How does it cope with results-day volume?
Routine questions are answered from your own content once you enable automatic replies, and the rest queue with drafts already written, so the team starts from an edit.
Ready to put this to work?
Start with one customer journey and build from there.
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