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Facebook Messenger

Your Facebook Page, answered.

Page messages land in the same inbox as WhatsApp, answered by AI.

Facebook Messenger customer conversation
  1. Today 4:30 PM
  2. Customer:

    My AC is blowing warm air. Can someone come to Mirdif tomorrow?

  3. Hirfa Home Services:

    Yes. The visit is AED 120 and includes a filter clean. Is 1 to 3 PM tomorrow good?

  4. Customer:

    1 to 3 works.

  5. Hirfa Home Services: Technician refitting a cleaned filter in a wall AC unitAC service visit, bookedTomorrow, 1 to 3 PM · Mirdif · AED 120View booking
  6. Hirfa Home Services:

    You're all set. The technician calls when on the way.

What Otobiz does on Facebook Messenger

Otobiz connects the Facebook Page you manage and answers its messages from your business information.

  • Page messages in one queue

    Otobiz puts Page chats beside your other channels, with the same assignment and notes.

  • Answers from your own content

    AI answers from your knowledge base, website and order history. Refunds, disputes and questions it misses twice go to your team.

  • Buttons, carousels and quiet sends

    Send quick replies, link buttons and card carousels. Late replies can go out without a notification sound.

  • Follow-ups with consent checks

    Follow-ups check consent and caps per recipient. Anyone outside the reply window is left out, with the reason shown.

What it takes to connect

Sign in to Facebook, approve access and pick the Page.

  1. Your Facebook Messenger accountThe account you own
  2. OtobizAI replies
  3. One shared inboxFor your team

Questions buyers ask

Can one business connect several Pages?

Yes. Connect each Page separately.

Do documents work on Messenger?

Yes. Invoices and PDFs can go out on this channel.

Is the Messenger contact the same person as the WhatsApp contact?

When they share an email or phone number. Otobiz never merges people on a guess.

Does disconnecting delete our conversation history?

No. Otobiz stops receiving messages, and your conversations stay until you delete them.

Try it on real customer chats

Connect your number and start replying today.