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Track which Click-to-WhatsApp ad started each chat.

The ad opens a WhatsApp chat instead of a landing page.

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Free with 1,000 messages a month. No card needed.

The ad stays connected to the conversation

Otobiz answers Click-to-WhatsApp ad leads at any hour and keeps the ad on each contact.

  • Ad source saved from message one

  • Paid clicks answered by your AI agent

  • Segment contacts who came from an ad

  • Connecting never spends ad money

Know the source of every chat

The ad source stays on the contact for later campaigns and reports. It works next to your own links and reference codes.

  • Ad click and conversation events recorded
  • Arrived through an ad as a segment condition
  • Works with your capture links and codes

Ad chats answered like any other

Ad chats land in the same shared inbox, with the same AI agent and rules. Their source is saved, so you can measure them apart.

  • Answers from your catalog, orders and knowledge base
  • Sensitive questions go to your team
  • Consent recorded when the customer writes first
  • AI on every plan, from your balance

More capabilities

Conversions sent back to Meta

Lead and purchase events from the chat go back to Meta, tied to the click that started it. Each result counts once.

  • Lead and purchase events from the conversation
  • Duplicates blocked on both sides

Questions buyers ask

What is recorded when someone clicks an ad?

The referral details Meta sends with the first message, including the ad reference. They are saved on both the conversation and the contact.

Which ads does it work with?

Click-to-WhatsApp ads on Facebook and Instagram. The ad is recorded on the chat it starts.

Does connecting ads spend money?

No. The connection reads which ad started a chat, and it cannot create or fund a campaign.

Can I follow up people who came from an ad?

Yes. Segment the contacts who came from an ad and send them a follow-up.

Try it on real customer chats

Connect your number and start replying today.