Workflow templates / Orders & COD
Tell customers it is out for delivery
The customer hears the moment a parcel is out for delivery.
Works with: Any channel, Store
How it works
- The courier marks it out for delivery
- The customer gets a message
Steps in the workflow: Trigger, Send message.
Who it is for
Shops with courier tracking.
Good to know
- What are the channel limits?
- On WhatsApp, a business can message first only with an approved template (needs a WhatsApp Business account); free-form replies work within 24 hours of the customer's last message. It sends one message per recipient per run, and replies need a separate trigger.