Skip to content

Workflow templates / Orders & COD

Product info and cash on delivery

Info, address, phone, hand-off.

Works with: Any channel

How it works

  1. A customer sends your keyword.
  2. It asks 2 quick questions and saves the answers.
  3. Your team gets a note and takes over.

Steps in the workflow: Trigger, Send message, Send message, Wait for reply, Set contact field, End, Send message, Wait for reply, Condition, Set variable, Set variable, Add tag.

Who it is for

Shops offering cash on delivery.

Try it on real customer chats

Connect your number and start replying today.