Workflow templates / Orders & COD
Thank first-time buyers
First-time buyers are thanked and tagged.
Works with: Any channel, Store
How it works
- A customer's first order is paid
- They get a thank-you and a tag
Steps in the workflow: Trigger, Send message, Add tag.
Who it is for
Shops that want repeat buyers.
Good to know
- What are the channel limits?
- On WhatsApp, a business can message first only with an approved template (needs a WhatsApp Business account); free-form replies work within 24 hours of the customer's last message. It sends one message per recipient per run, and replies need a separate trigger.