Workflow templates / Marketing & re-engagement
Send new visitors a welcome discount code
First-time visitors get your one shared welcome code, once. No store needed.
Works with: Any channel
How it works
- Someone messages you for the first time
- They get your welcome discount code
- The contact is tagged welcome-offer
Steps in the workflow: Trigger, Send message, Add tag.
Who it is for
Shops turning first chats into first orders.
Good to know
- Will someone get it twice?
- No. It sends once per person.
- What are the channel limits?
- On WhatsApp, a business can message first only with an approved template (needs a WhatsApp Business account); free-form replies work within 24 hours of the customer's last message. It sends one message per recipient per run, and replies need a separate trigger.