Workflow templates / Marketing & re-engagement
Send an offer when someone joins a segment
A contact who starts matching a segment gets an offer.
Works with: Any channel
How it works
- A contact enters your segment
- They get your offer
Steps in the workflow: Trigger, Send message.
Who it is for
Brands with live segments.
Good to know
- What are the channel limits?
- On WhatsApp, a business can message first only with an approved template (needs a WhatsApp Business account); free-form replies work within 24 hours of the customer's last message. It sends one message per recipient per run, and replies need a separate trigger.