Workflow templates / Marketing & re-engagement
Invite customers to reorder
Customers are invited to reorder a month after delivery.
Works with: Any channel, Store
How it works
- An order is delivered
- A month later they are asked to reorder
Steps in the workflow: Trigger, Delay, Send message.
Who it is for
Shops selling things people run out of.
Good to know
- What are the channel limits?
- On WhatsApp, a business can message first only with an approved template (needs a WhatsApp Business account); free-form replies work within 24 hours of the customer's last message. It sends one message per recipient per run, and replies need a separate trigger.