Workflow templates / Marketing & re-engagement
Warn people before their points expire
Members hear before their points expire.
Works with: Any channel
How it works
- Points are a week from expiring
- The member is told
Steps in the workflow: Trigger, Send message.
Who it is for
Brands with a loyalty program.
Good to know
- What are the channel limits?
- On WhatsApp, a business can message first only with an approved template (needs a WhatsApp Business account); free-form replies work within 24 hours of the customer's last message. It sends one message per recipient per run, and replies need a separate trigger.