Workflow templates / Marketing & re-engagement
Welcome people who opt in
An opt-in gets a thank-you and your welcome sequence.
Works with: Any channel
How it works
- Someone agrees to messages
- They get a thank-you
- Your sequence starts
Steps in the workflow: Trigger, Send message, Add to sequence.
Who it is for
Anyone with a welcome sequence.
Good to know
- What are the channel limits?
- On WhatsApp, a business can message first only with an approved template (needs a WhatsApp Business account); free-form replies work within 24 hours of the customer's last message. It sends one message per recipient per run, and replies need a separate trigger.