Workflow templates / Marketing & re-engagement
Collect a phone number
Number capture with a delayed message.
Works with: Any channel
How it works
- A customer sends your keyword.
- It asks 1 quick question and saves the answer.
- It waits, then follows up.
- It finishes with a friendly message.
Steps in the workflow: Trigger, Send message, Wait for reply, Condition, End, Set variable, Set variable, Send message, Delay, Reply buttons.
Who it is for
Teams who call or message customers back.
Good to know
- Tips for this template
- Set the button link before you turn it on.