Workflow templates / Marketing & re-engagement
Remind people the morning of their event
People with a pass get a reminder with the joining link on the morning of their event.
Works with: Any channel
How it works
- It is the morning of a session they hold a pass for
- They get the reminder and link and are asked if they are coming
- A Yes tags them event-confirmed, a No tags them event-declined
Steps in the workflow: Trigger, Send message, Wait for reply, End, Condition, Add tag, Add tag, Send message, Send message.
Who it is for
Anyone running events or webinars with passes.
Good to know
- Who gets it?
- Everyone with a pass for the session. Pick one event on the start, or leave it for all.
- What are the channel limits?
- On WhatsApp, a business can message first only with an approved template (needs a WhatsApp Business account); free-form replies work within 24 hours of the customer's last message. It sends one message per recipient per run, and replies need a separate trigger.