Workflow templates / Marketing & re-engagement
Send a birthday offer
A wish and a code on a contact's birthday.
Works with: Any channel
How it works
- A contact's birthday arrives
- They get a wish and a code
Steps in the workflow: Trigger, Give a code, Send message.
Who it is for
Brands that keep birthdays.
Good to know
- What are the channel limits?
- On WhatsApp, a business can message first only with an approved template (needs a WhatsApp Business account); free-form replies work within 24 hours of the customer's last message. It sends one message per recipient per run, and replies need a separate trigger.