Workflow templates / Social growth
Thank people who share or mention you
People who share a post with you in DM or mention you in a story get a thank-you.
Works with: Any channel
How it works
- Someone shares a post or reel with you in DM, or mentions you in a story
- They get a thank-you DM
- The contact is tagged shared-content
Steps in the workflow: Trigger, Send message, Add tag.
Who it is for
Creators and brands who want to reward their fans.
Good to know
- Will someone get it every time?
- No. Each person is thanked at most once a day.
- What are the channel limits?
- On WhatsApp, a business can message first only with an approved template (needs a WhatsApp Business account); free-form replies work within 24 hours of the customer's last message. It sends one message per recipient per run, and replies need a separate trigger.