Workflow templates / Payments
Remind people to pay, and stop when they do
Unpaid prepaid orders get one reminder, and a payment stops it.
Works with: Any channel, Store
How it works
- A prepaid order is created
- A day later, if still unpaid, the customer is reminded
- A payment ends it early
Steps in the workflow: Trigger, Wait for event, End, Send message.
Who it is for
Shops taking prepaid orders.
Good to know
- What are the channel limits?
- On WhatsApp, a business can message first only with an approved template (needs a WhatsApp Business account); free-form replies work within 24 hours of the customer's last message. It sends one message per recipient per run, and replies need a separate trigger.