Workflow templates / Reply for me
Answer comment questions in DMs with AI
Questions under your posts get answered in DMs by AI, from what you have told it.
Works with: Comments, Knowledge for AI to read
How it works
- Someone asks a question in a comment
- A short reply goes under it
- They tap once in the DM
- AI answers from your knowledge; what it can't answer goes to your team
Steps in the workflow: Trigger, Reply privately, Reply publicly, End, AI, Hand to the team.
Who it is for
Accounts that get the same questions under every post.
Good to know
- Why a button first?
- A comment can get one private reply. The tap opens the chat, so the next message can carry your link.
- Where do the answers come from?
- Your knowledge. Add your prices, policies and FAQs there before you publish.