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Workflow templates / Comment to DM

Send a file from comments

People who comment GUIDE get your guide, menu or price list in their DMs, and you know who has it.

Works with: Comments

How it works

  1. Someone comments GUIDE
  2. A short reply goes under their comment
  3. They tap once in the DM
  4. They get a link to your file and a guide-sent tag

Steps in the workflow: Trigger, Reply privately, Reply publicly, End, Reply buttons, Add tag, Delay, Condition, Send message.

Who it is for

Anyone giving away a guide, checklist, menu or brochure from a post.

Good to know

Why a button first?
A comment can get one private reply. The tap opens the chat, so the next message can carry your link.
Why a link and not the file itself?
A link opens on every channel and tells you who opened it, so the reminder goes only to people who haven't.

Try it on real customer chats

Connect your number and start replying today.