Workflow templates / Social growth
DM people who comment on your ads
Comments on your ads turn into DM conversations.
Works with: Comments, Click-to-chat ads
How it works
- Someone comments your keyword on an ad
- They get your message in DM
Steps in the workflow: Trigger, Reply privately.
Who it is for
Brands running comment-heavy ads.
Good to know
- What are the channel limits?
- On WhatsApp, a business can message first only with an approved template (needs a WhatsApp Business account); free-form replies work within 24 hours of the customer's last message. It sends one message per recipient per run, and replies need a separate trigger.