WhatsApp auto-reply and greeting message templates
Greeting for a first message
Send when: A customer sends their first message to your business.
Utility Meta template
Free with 1,000 messages a month. No card needed.
Layali PerfumesBusiness Account
Today
Hi Customer name, thanks for messaging Business name. Tell us what you are looking for, or choose an option below to get started.
Track an orderOpening hours
Before sending: Utility if you submit it as a template, but a reply inside the 24-hour service window needs none. On the WhatsApp Business app, use it as your greeting message; buttons need the API.