Workflow templates / Sales & leads
Nudge quiet leads after a day
One friendly check-in when a new lead goes quiet for a day.
Works with: Any channel
How it works
- A new contact messages you
- The workflow waits a day for their next reply
- If none comes, it sends one check-in
Steps in the workflow: Trigger, Wait for reply, End, Send message.
Who it is for
Anyone whose leads stop replying.
Good to know
- Does it nag?
- No. It sends one check-in per new contact.
- What are the channel limits?
- On WhatsApp, a business can message first only with an approved template (needs a WhatsApp Business account); free-form replies work within 24 hours of the customer's last message. It sends one message per recipient per run, and replies need a separate trigger.