Workflow templates / Sales & leads
Remind people the day before a booking
A confirmed booking is remembered the day before.
Works with: Any channel
How it works
- A booking is a day away
- The customer gets a reminder
Steps in the workflow: Trigger, Send message.
Who it is for
Businesses that take bookings.
Good to know
- What are the channel limits?
- On WhatsApp, a business can message first only with an approved template (needs a WhatsApp Business account); free-form replies work within 24 hours of the customer's last message. It sends one message per recipient per run, and replies need a separate trigger.