Workflow templates / Sales & leads
Collect job applications in chat
Job applicants answer a few questions in chat and arrive as one lead for your hiring team.
Works with: Any channel
How it works
- The applicant says they want to apply
- They give name, role, experience and email, which is checked
- They send a resume
- A lead is saved and a person is assigned
Steps in the workflow: Trigger, Send message, Send message, Wait for reply, Send message, Send message, Wait for reply, End, Send message, Wait for reply, Send message, Wait for reply.
Who it is for
Employers and agencies hiring through chat.
Good to know
- Where do applications go?
- To Captures as a lead, and to your team through a hand-off.
- Can it read the resume?
- No. A file is saved on the lead and the contact, and a link is kept as typed, for a person to open.
- What are the channel limits?
- On WhatsApp, a business can message first only with an approved template (needs a WhatsApp Business account); free-form replies work within 24 hours of the customer's last message. It sends one message per recipient per run, and replies need a separate trigger.